Donaldson & James Franchise Cost and Requirements for 2024

Financial Assistance Provided: Yes
Site Selection Assistance: Yes
Lease Negotiation Assistance: Yes
Recruiting Assistance: Yes
Co-Operative Advertising: Yes
Training: Initial assistance provided by The Franchisor will include the following franchisee training programs:
Phase I -- Training provided at a location designated by the Franchisor:
Donaldson & James management will work with franchisee to understand and fully grasp what an ideal operation and territory will be for the business. It is expected that the Franchisor will provide franchisees with two to four weeks of initial training at the Franchisor's Waterloo Headquarters, or at a location designated by the Franchisor, beginning approximately six to eight weeks before the franchisee is scheduled to open for business. Phase I instruction will pertain to administrative, operational, and sales/marketing matters; it will also include a liberal amount of on-the-job training with the franchisee spending time at the headquarters to understand the services that they will offer. This training will be provided for the franchisee and additional authorized personnel.

It is estimated that the cost of travel and training expenses to the franchisee will range from $2,000 to $8,000. The low and high estimates are based on the expenses of the franchisee's travel, food, and lodging costs.

Phase II -- Training provided at the franchisee's location:
On-site training typically takes place when the franchisee commences operations of their Donaldson & James model. An experienced trainer from Donaldson & James will provide on-site training for a period of two to three days to assist the franchisee in the commencement of operations. This will typically be aligned with sales meetings for the franchisee so that the Franchisor could sit in on the discussions with potential clients.

No franchisee will be allowed to commence operations until the franchisee has successfully completed Phase I of the initial training program. The franchisee will not be permitted to continue operations until successfully completing Phase II of the initial training program. If the franchisee fails to meet the initial requirements specified by the Franchisor, the Franchisor may, at its option, require the completion of additional training or may cancel the Franchise Agreement.

Franchisees will be required to attend up to two days of refresher/update training per year in up to two sessions at the corporate headquarters in Waterloo (or another location to be determined by the Franchisor). This on-going training will be provided at no cost, but the franchisee will pay for all applicable travel, lodging, and out-of-pocket expenses.