Financial Assistance Provided: Yes
Site Selection Assistance: Yes
Lease Negotiation Assistance: Yes
Recruiting Assistance: Yes
Cooperative Advertising: No
Training:
We are very proud of our support systems, both as you open your
Links Golf Cafe and on-going support.
The Initial Support answers the question, 'just what do I get
for my initial franchise fee?', and the Ongoing Support answers the
question, 'what do I get in return for paying those ongoing system
rental fees (or royalties)?'
In addition, our street-tested operations and training manuals
used as the core of hundreds of businesses before, make them one of
the most comprehensive systems for an emerging franchise today
(those in the zero to 100 locations).
Take time to explore each of these sections, and happy
reading.
Initial Support
Our systems of initial support can be described as follows:
Site Analysis Assistance
Links Golf Cafe Owners receive assistance in finding the site
perfect for their Links Golf Cafe. This includes a detailed
analysis of as many as 20 potential sites using our custom Site
Selection Criteria checklists.
Lease Negotiation Assistance
We help negotiate leases that save Links Golf Cafe Owners time and
money. This includes use of our standard form Offer to Lease.
Links Golf Cafe Design
Links Golf Cafe Owners receive assistance from Team Headquarters in
all aspects of a Links Golf Cafe layout and design including:
Pre-done drawings to allow for smooth construction process (and
at a great price);
Effective use of signage;
Equipment specifications;
Leasehold requirements; and
Help on minimizing costs while maximizing quality.
Construction Co-Ordination
All aspects of construction are put out to tender to ensure Links
Golf Cafe Owners get the best value for their money. In addition,
we oversee construction of their Links Golf Cafe to help reduce the
chance of time delays and help ensure that costs are kept in
line.
Seven Day Pre-Opening Training in Links Golf Cafe On Site
Once Links Golf Cafe Owners are ready to open their Links Golf
Cafe, we will conduct a hands-on training on the Links Golf Cafe
Systems that Owners will implement in their Center including:
Reviewing and fine-tuning all daily operations systems;
Intensive training on the use of computerized marketing database
and membership service systems;
Intensive review and training of coaches, including learning how to
certify your first team members;
Effective time management systems; and
Awesome communication skills systems.
Pre-Opening Marketing Training
On Zoom, via Voxer, via e-mail, and in person Links Golf Cafe
Owners will be coached on:
Effective market research for their area;
How to identify key golf contacts;
Mailing letters and then meeting strategic partners in their area;
and
Pre-opening methods of marketing Founding Charter Memberships and
all other Memberships.
Links Golf Cafe University: Ten Day Operations Training at Team
Headquarters
Franchisees receive comprehensive training on the Links Golf Cafe
business system that will help Franchisees in every aspect of
owning and operating their Center. Franchisees will learn:
The secrets of Links Golf Cafe success and how to plan for their
own;
How to achieve excellence in quality, customer service and
cleanliness in your location;
How to find, interview, hire, and train their Links Golf Cafe
team;
How to create a WOW! experience for every customer (including how
to handle complaints);
How to choose a General Manager to run their Links Golf Cafe for
them, and how to coach that General Manager to hire the assistant
managers needed; and
How to certify awesome marketing and training personnel.
In addition, Franchisees will receive training on the following
Links Golf Cafe Systems:
Sales systems that help Franchisees build their membership
volume to any level they choose;
Service systems that help Franchisees keep those Members happy;
Referral systems that create more Members from your existing
customer base;
Operational systems that help you run a smooth operation on a day
to day basis (including dealing with security problems and training
the Team to open and close their Center for them);
Staff training systems that make training the team a breeze!;
Thank you letters (what we call "Success Stories") and
letter-of-the-week system that help you build credibility for your
business;
Daily, weekly and monthly checklist systems that help them stay
organized;
Effective time management systems;
Awesome communication skills systems; and
Employee and financial management systems.
Start Up Administration Packages
Franchisees will be provided with everything they need to get
started right away including a complete office form package and set
of original operations and training manuals.
Computerized Scheduling
Franchisees receive access to a state-of-the-art scheduling system
allowing for simple and time-efficient tracking of Member visits,
leagues, training and events.
Motivational Tools
Franchisees will be provided, at cost with no or little mark-up
from Team Headquarters with everything they need to get their
Members excited including motivational videos and golf success
journals .
On Going Support
Our systems of ongoing support can be described as follows:
Seven-day-a-week Unlimited Voxer Support
This is an audio app where you leave messages and we reply,
asynchronously. Super efficient and effective for most things. We
are there to help Links Golf Cafe Owners - seven days a week with
any challenges, questions or comments they may have. (Not only that
but the call in Voxer is free too!)
Site Visits
In addition to the Semi-Annual Franchise Owners Conferences
(details below), we will visit Links Golf Cafe Owners site at least
twice per year live to provide them with detailed one-on-one
coaching and support.
Group Coaching
Links Golf Cafe Owners will receive coaching on the following nine
areas on an as-needed basis:
Marketing Support
Publicity Support
Quality Assurance Support
Research & Development
Financial Analysis
Purchasing & Strategic Alliances
Training
Environmental & Social Issues
Management Information Systems (MIS)
The group coaching will run multiple times a month.
Use of the Links Golf Cafe Name
As Links Golf Cafe name recognition grows, so do their sales.
Franchisees benefit from the awareness other Links Golf Cafe
franchises create.
Use of the Links Golf Cafe Instructional Programs
Franchisees gain access to our:
Our free introductory workshop on Business Golf;
Our full deep dive program on Business Golf;
Our Six Figure Referral Program; all additional training and
courses we develop over time Use of the Links Golf Cafe Coaching
Techniques
Franchisees gain access to our accelerated learning and positive
reinforcement coaching techniques that help their customers see
instant results.
This includes access to our 145 point Team Great Performance
Review, our powerful tool that virtually guarantees consistent
results every single shift and a WOW Experience for the
customers.
Participation in twice monthly Scale To Eight Figures Mastermind
with other Links Golf Cafe Franchisees
One of the biggest benefits from being part of a franchise is the
networking with other franchise owners:
Franchisees get to talk to other great people who have many of
the same goals as they have.
Franchisees have the opportunity to build strong bonds of
camaraderie and support.
Franchisees get to share ideas - which ones are working, which
ones aren't -and this saves them time, money and helps make their
business that much more successful.
Semi-Annual Links Golf Cafe Franchise Owners Conference Hosted
by Team Headquarters
Held twice a year in conjunction with a major golf event, this
action-packed four days of learning, growing, golf, and making new
friends will be the highlight of their business year.
Quality Assurance Support
Ensures that a high level of quality is consistently maintained
throughout all Links Golf Cafe locations. Quality is maintained by
providing Franchisees with an initial training foundation and by
providing follow up training on an on-going basis, including
semi-annual inspections and awards.
Research & Development
Ensures that there is constant improvement in the Links Golf Cafe
training programs. This means that you are able to stay ahead of
competition, and adapt to your ever-changing and evolving Members.
Dozens of programs are being researched and tested every month -
ask us about the latest research.
Financial Analysis
Offers support on a financial side as well by analyzing and
evaluating Center's figures from all Links Golf Cafe locations.
These evaluations result in us being better able to serve and
assist you in making your business potentially even more
profitable. In this way, you benefit from the experiences of all
other Links Golf Cafes. We also help you identify problem areas
before they become serious, or determine at what point to expand
your existing Links Golf Cafe.
Purchasing & Strategic Alliances
This area of support involves negotiating purchasing and marketing
alliances with key suppliers to reduce or eliminate costs on items
such as balls, golf clubs, apparel, marketing tools and Team
uniforms.
Training
Training covers all aspects of ongoing Franchise Owners training
development programs and developing support materials. This
includes planning and organizing the semi-annual Franchise Owners
Conference for all Links Golf Cafe Franchisees.
Environmental & Social Issues
The E&S Department is responsible for researching and
developing ways that Links Golf Cafe can stay on the leading edge
of environmental and social responsibility. This includes
developing programs for building more soul in the workplace, and
building 'greener' centers.
Management Information Systems (MIS)
Provides support for computerized communication throughout the
franchise network. This includes e-mail, web, and PC-based data
transfer systems.