Financial Assistance Provided: No
Site Selection Assistance: Yes
Specify: We will assist in site selection, competitors, hospital
locations and lease review
Lease Negotiation Assistance: No
Recruiting Assistance: Yes
Specify: Our team will be available during business hours for any
assistance and support.
Cooperative Advertising: No
Training:
Our franchise training program is designed to provide comprehensive
support and knowledge to new franchisees, ensuring they are
well-equipped to operate their business successfully from day one.
The program covers all essential aspects of running a franchise,
from the basics of understanding our brand to advanced operational
and marketing strategies. Here's a breakdown of what our franchise
training program includes:
Franchise Training Program
Our training program equips franchisees with the knowledge and
support needed to successfully operate their business from day one.
It covers essential aspects such as brand identity, operations,
marketing, and financial management.
- Brand and Business Model Overview: A deep dive
into the brand's history, mission, values, and expectations for
franchisees.
- Pre-Opening Training:
- Site selection and setup, including clinic design and
accreditation guidelines.
- Legal and financial training to clarify agreements, fees, and
royalty structures.
- Operational Training:
- Standard operating procedures for inventory management and
service delivery.
- Staffing and management best practices.
- Quality control measures, including HIPAA compliance.
- Sales and Marketing Training:
- Local marketing strategies utilizing digital and traditional
methods.
- Brand consistency guidelines for maintaining unified
messaging.
- Financial and Administrative Training:
- Budgeting, profit tracking, and cost control techniques.
- Understanding financial reporting and key performance
indicators.
- Customer Service Excellence:
- Best practices for patient interaction and issue
resolution.
- Building long-term patient relationships through exceptional
service.
- Technology and Systems Training:
- Training on CRM, billing, coding, and patient management
software.
- Efficient use of scheduling and operations platforms.
- Health, Safety, and Compliance:
- Adhering to safety regulations, HIPAA compliance, and legal
requirements.
- Understanding industry-specific workplace safety
standards.
- Ongoing Support and Development:
- Access to continuous training and industry updates.
- Franchisee support for troubleshooting, marketing, and
operational questions.
- Networking opportunities at annual conferences and regional
meetings.
- Performance Evaluation and Feedback:
- Regular performance tracking and feedback to ensure business
success.
- Exit and Succession Planning:
- Guidance on expansion, succession planning, or selling a
franchise.
Special Instructions for Operating an Orthotic &
Prosthetic (O&P) Clinic
Running an O&P clinic requires specialized knowledge and
adherence to industry standards. Below are key operational
guidelines:
- Licensing and Compliance:
- Meet local, state, and federal regulations, including HIPAA and
FDA guidelines.
- Ensure professionals hold appropriate licensing and
certification.
- Maintain accreditation through industry-recognized
organizations.
- Staffing and Training:
- Employ board-certified prosthetists, orthotists, and skilled
support staff.
- Provide ongoing education and training for the latest
advancements in O&P care.
- Patient Care and Fitting Procedures:
- Conduct thorough evaluations to ensure personalized treatment
plans.
- Provide patient education on device maintenance and proper
usage.
- Schedule follow-ups for adjustments and continued care.
- Technology and Equipment:
- Utilize 3D scanning, CAD/CAM systems, and advanced prosthetic
components.
- Ensure all equipment is regularly maintained and
calibrated.
- Billing and Insurance Handling:
- Verify insurance coverage and obtain necessary
pre-authorizations.
- Follow proper coding and billing procedures for insurance
claims.
- Clearly communicate out-of-pocket costs to patients.
- Health and Safety Standards:
- Maintain strict infection control protocols.
- Ensure ergonomic workspaces to prevent workplace injuries.
- Follow environmental regulations for waste disposal.
- Marketing and Community Engagement:
- Build relationships with local healthcare providers for patient
referrals.
- Participate in community health fairs and disability support
initiatives.
- Emergency Protocols:
- Have contingency plans for device malfunctions or patient care
emergencies.
By following these guidelines, your O&P clinic can provide
high-quality care, maintain compliance, and build a strong
reputation in the community.
Our team at US ProsthetiX is fully equipped to support
franchisees in these areas, making us a leader in the O&P
franchise industry.